Community Engagement Survey Results

Recently we asked our parent community to complete a confidential survey to help the College understand how we can better support and communicate with you.  

A total of 135 parents completed the survey. Here are some of the key findings.

Overall communication from the College

Parents are largely satisfied with College communication. 68% of parents rating current communication standards 4 out of 5 (or higher). Less than 10% rating it 2 or less.

Timeliness, consistency and relevancy of communication

More than half of parents surveyed feel College communications are timely, consistent and relevant.

Timely

Consistent

Relevant

Parent involvement

Generally, parents feel suitably involved in College life, with over 75% happy with the current opportunities provided for involvement.

Communication needs

Parents would like more communication from the College on their child’s progress and classroom activity.

Key takeaways from parent feedback:

Some parents feel there are too many different communication platforms in use.

Some parents feel the College are overcommunicating and should be more mindful of length, volume and relevancy of information being shared.

Some parents cited an inconsistent approach to sharing information via SEQTA and Story Park. In addition, some parents have difficulty navigating SEQTA and finding the relevant information.

Thank you to those who took the time to participate in the survey. We have taken your feedback into consideration and are reviewing and implementing our communications and engagement framework with the view to improving our current communication practices.